CUSTOMER TYPES

Whether a home user or commercial operator, we recognise the importance of having fast, reliable IT equipment and services and recognise the frustration and consequences when your systems break down.

Coland Systems service both the domestic user as well as the commercial business user and recognise their different requirements.

For the home user we understand that you lead a busy life and as such we offer a pick up and drop off service (including evenings and weekends), allowing you to get on with your busy life, whilst we take care of your computer issues.

For commercial users, we recognise that system breakdowns and out of date software and infrastructures can impact heavily on your profitability and as such we work hard to remedy these issues in the shortest possible time.

Our knowledge base is extensive and we frequently come up with innovative and cost effective solutions that can make an immediate impact on the efficiency and profitability of your business.

And if you think the cost of this level of service is prohibitive, think again, our standard call out rate (including pick up and drop off) is only £50 per hour.

DOMESTIC USERS

Coland Systems offer a friendly 'no fix - no fee' approach to solving all of your domestic IT issues.
Below are listed some of the issues we deal with on a day to day basis

PC and Laptop Repairs
Operating System Issues
Virus Removal and Prevention
Hard Drive Replacement
Laptop Screen Replacement Data Transfer
Back Up Email Issues
Microsoft Office
Internet Issues
Healthchecks
Home Surveillance
Pick up and Drop off
Upgrades

COMMERCIAL USERS

Our engineers have an extensive knowledge base and are used to dealing with complex issues as well as the day to day problems that crop up
Below are listed some of the issues we deal with on a day to day basis

Server Issues
Data Management
Remote Access
Networking (Wifi and Wired)
MIcrosoft 365
3rd Party Software
Office moves and refits
Website Development
Software Development
Contract Work
IT Consultation
Cabling
Office Security
Technical Advice